ONLINE PRIVACY POLICY Identity: William J Stevens T/A RedChair Contact: Bill@redchair.co.uk | 0800 530 0012
1. WHO WE ARE RedChair is the data controller for this website. We respect your privacy and are committed to protecting your personal data in accordance with the UK GDPR.
2. THE DATA WE COLLECT VIA THIS WEBSITE
- Enquiry Data: Name, email, and phone number when you use our “Contact Us” or “Assessment” forms.
- Technical Data: IP address, browser type, and usage data (via Cookies) to help us understand how you use our site.
- Special Category Data: If you voluntarily disclose health information (e.g., “I am struggling with alcohol”) in a web form, we treat this with strict confidentiality and process it under Explicit Consent.
3. INTERNATIONAL TRANSFERS We are based in the UK. However, because we use digital service providers (e.g., Google Workspace, Website Hosts, Zoom):
- Your data may technically be transferred to or stored on servers outside the UK/EEA (e.g., in the USA).
- We ensure these transfers are legal by using providers who adhere to the UK International Data Transfer Agreement (IDTA) or equivalent adequacy standards.
4. HOW WE USE YOUR DATA
- To reply to your enquiries.
- To improve our website (via anonymised analytics).
- We do not sell your data to third parties. We do not use third-party advertising networks (like Google AdSense).
5. YOUR RIGHTS You have the right to request a copy of the data we hold, request corrections, or request deletion. Contact Bill@redchair.co.uk to exercise these rights.